Turning a Bakeryto a premium Brand

Zion’s Renaissance: Embracing Luxury and Innovation
to Redefine Culinary Excellence

Live Site

www.zion.gr

Project Kick Off Date

August 2022

Project Type

Branding, Technology, Web Design and Development, Photography, Service Design

Project Date of Completion

January 2023

White Space Works

Repositioning strategy, Rebranding, Brand Id Design, Messaging, Copywriting, Service Design, User Experience Design, Website Design and Development, Photography, Animation Design.

The Case

Zion, rooted in a rich tradition of offering unique moments of happiness through its culinary creations, faced the challenge of modernizing its brand to stay relevant in an ever-evolving market. With a legacy dating back to 2010, the brand sought to rejuvenate its image, fearing the loss of its customer base to newer, more contemporary brands.

The challenges were multifaceted: an aging brand image, a lack of differentiation in a saturated market, and the absence of visual material to engage a visually-driven audience. Zion’s mission was to not only retain its loyal clientele but also to attract new customers by showcasing its commitment to luxury, sustainability, and innovation in the culinary world.

Client Brief

Zion, rooted in a rich tradition of offering high quality taste experiences through its culinary creations, faced the challenge of modernizing its brand to stay relevant in an ever-evolving market. With a legacy dating back to 2010, the brand sought to rejuvenate its image, fearing the loss of its customer base to newer, more contemporary brands.
The challenges were multifaceted: an aging brand image, a lack of differentiation in a saturated market, and the absence of visual material to engage a visually-driven audience. Zion’s mission was to not only retain its loyal clientele but also to attract new customers by showcasing its commitment to quality, richness of taste and innovation in the culinary world.

The Challenge

Zion confronted the reality of an aging brand and the risk of becoming obsolete in a market craving novelty and differentiation. The brand grappled with the dual challenge of refreshing its identity and expanding its appeal without alienating its existing customer base.

This delicate balance required a strategic overhaul that would inject new life into Zion’s brand image, communicate its unique value proposition, and establish it as a leader in the luxury culinary sector.

Our Solution

To address these challenges, Zion embarked on a comprehensive rebranding initiative, starting with a new naming strategy, a new brand positioning and a refreshed brand identity. The new perception area of “Happiness” that we proposed, encapsulated the real essence of the brand. The new key-message that we crafted, “Bites Of Happiness”, sharply communicated the brand’s new mission.

A new design strategy was implemented to elevate Zion’s luxury image, complemented by a revamped language of communication that resonated with both existing and new audiences. This holistic approach aimed to not only redefine Zion’s presence in the culinary world but also to underscore its commitment to quality, innovative tastes, and unparalleled customer experiences.

Our Impact

The strategic rebranding and revitalization efforts undertaken by Zion have not only redefined its brand identity but have also led to remarkable achievements in market presence and financial performance. The introduction of a luxury image, coupled with a focus on sustainability and innovation, has significantly broadened Zion’s appeal, attracting a younger, more affluent, and profitable customer demographic.

This shift has rejuvenated Zion’s retail traffic, enhanced its customer profile, and resulted in a substantial increase in revenues. By successfully navigating the challenges of modernizing its brand while preserving its cherished legacy, Zion has solidified its position as a leader in the culinary sector, offering unique moments of happiness that resonate with a new generation of culinary enthusiasts.

+0

Increase in Retail Traffic

The rebranding initiative has significantly boosted Zion’s retail footfall, reflecting the brand’s enhanced appeal and its successful efforts to attract more visitors to its stores.
+0

Improvement in Customer Profile

Zion’s strategic transformation has effectively shifted its customer base towards younger, upper-income, and more profitable customers, indicating a successful alignment with market demands and consumer preferences.
+0

Increase in Revenues

This substantial growth in revenue underscores the effectiveness of Zion’s new branding and marketing strategies, highlighting the financial benefits of appealing to a more desirable customer demographic and enhancing the overall brand experience.

Have a project in mind?
Create your White Space with us

Engagement

2017 – Present

Engagement

2017 – Present

Target Type

Students, parents and the local community

Target Type

Students, parents and the local community

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Most importantly, it was imperative to define what success meant – a particularly interesting measure was the need to convert customers in new parts of the product portfolio, cross-pollinating equity from the more famous brands the business had bought, (think: Copacabana Palace, Cipriani and Orient Express).

The Case

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.
Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

The Challenge

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Our Solution

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Our Impact

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an
+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an
+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an

Have a project in mind?
Create your White Space with us

Revolutionizing the digital presence of Plastic Surgeons

Revolutionizing Plastic Surgery in Greece: Launching a High-End Digital Platform for Dr. Hatzipanayis.”

Engagement

2017 – Present

Project Type

Branding,
Website Design and Development

White Space Works

Marketing Research. Competition Analysis, Opportunity Analysis, Brand Positioning, Value Proposition Design, Service Design Messaging, Copywriting, Information Architecture, User Experience Design (UX), Website Design. Website Development, CMS Development, Google Analytics, Performance Marketing

The Case

Dr. Hatzipanayis, a distinguished plastic surgeon with an illustrious academic and professional background in Europe, aimed to establish a high-end plastic surgery practice in Greece in 2018. Recognizing the digital universe’s impact on his practice, he sought to create a premium digital ecosystem to differentiate himself in the competitive Greek market and attract a prestigious clientele.

The goal was to launch his brand in a manner that mirrored his high qualifications and aesthetic approach, introducing innovative procedures unfamiliar to the Greek audience, and positioning himself distinctively from the competition.

The Case

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.
Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

The Challenge

The Greek plastic surgery market was highly competitive and saturated, with many surgeons offering similar services. Dr. Hatzipanayis faced the challenge of entering this market without prior presence, network, or personal connections.

Additionally, his innovative procedures were completely unknown to the Greek audience, necessitating a strategic approach to introduce and familiarize these advancements effectively.

The Solution

To address these challenges, we developed a comprehensive Go-To-Market strategy, emphasizing a differentiated brand positioning for Dr. Hatzipanayis in the luxury segment. A detailed competition analysis identified unique practices for launch, guiding the digital presence strategy.

We designed a high-end digital platform with a focus on user experience, minimalistic aesthetics, and advanced technologies to offer an immersive experience. The platform aimed to inform, engage, and build trust, supported by targeted Google, social media campaigns, and a precise TV media plan.

Our Impact

The strategic launch and innovative digital platform significantly elevated Dr. Hatzipanayis’s profile within six months, making him a recognized innovator and preferred surgeon among prestigious clients and celebrities.

Partnerships with top hospitals and clinics were established, enhancing his operational capacity.

+0

More Leads

Surpassed lead generation projections, attracting high-quality clientele through the integrated digital and media campaigns.
+0

Conversion Rate

A significant majority of leads chose Dr. Hatzipanayis for their surgical and aesthetic needs, underscoring the effectiveness of the digital platform in converting interest into action.
+0

Growth in Site Traffic

The website saw a month-on-month double-digit increase in visits, indicating growing interest and engagement with Dr. Hatzipanayis’s services.

Have a project in mind?
Create your White Space with us

Η Ανάλυση Πωλήσεων και Πελατών με Βάση τα Δεδομένα Επαναπροσδιορίζει τη Στρατηγική Πωλήσεων και Marketing για Κορυφαίο Διανομέα Λιπαντικών

Η ανανέωση της στρατηγικής Marketing και Πωλήσεων οδήγησε σε αύξηση της κερδοφορίας μέσα σε 6 μήνες.

Η Περίπτωση

Ένας κορυφαίος διανομέας λιπαντικών αντιμετώπιζε σημαντική μείωση στις πωλήσεις και τα κέρδη του, μέσα σε ένα περιβάλλον έντονου ανταγωνισμού. Η εταιρεία άρχισε να χάνει μερίδιο αγοράς καθώς οι υπάρχοντες πελάτες αναζητούσαν εναλλακτικές λύσεις, ενώ οι νέοι πελάτες πραγματοποιούσαν πολλές αλλά χαμηλής αξίας παραγγελίες
Η πρόβλεψη πωλήσεων είχε γίνει προβληματική και η ομάδα πωλήσεων δεν κατάφερνε να επιτύχει τους στόχους της, γεγονός που δημιούργησε ανησυχία για τη βιωσιμότητα της εταιρείας. Η διοικητική ομάδα αποφάσισε να ανανεώσει τη στρατηγική marketing και πωλήσεων, με στόχο την επαναφορά σε τροχιά ανάπτυξης.

Η Πρόκληση

Παρά τη δυναμική παρουσία στην αγορά, την ευρεία πελατειακή βάση και ένα ισχυρό portfolio brands, η εταιρεία δεν βασιζόταν σε δεδομένα για τη λήψη αποφάσεων. Τα δεδομένα πωλήσεων ήταν ασυγκρότητα και ελλιπή, χωρίς ανάλυση, reporting ή πλαίσιο KPIs για ουσιαστική αξιολόγηση της απόδοσης των πελατών.

Επιπλέον, δεν είχε γίνει ποτέ αξιολόγηση της αποδοτικότητας του προϊοντικού μίγματος ή των καναλιών πωλήσεων, ενώ οι στόχοι πωλήσεων βασίζονταν κυρίως σε παρελθοντικά στοιχεία, χωρίς συστηματική παρακολούθηση της απόδοσης κάθε μέλους της ομάδας.

Η Λύση μας

Για την αντιμετώπιση αυτών των προκλήσεων, υιοθετήθηκε μια ολοκληρωμένη, data-driven στρατηγική marketing και πωλήσεων, με βασικούς άξονες:

Αξιολόγηση Προϊοντικού Μίγματος: Ανάλυση όλης της γκάμας προϊόντων και αναπροσαρμογή βάσει κερδοφορίας, ταχύτητας πωλήσεων και ελκυστικότητας ανά τμήμα αγοράς.
Αξιολόγηση Καναλιών Πώλησης: Αποτίμηση της αποτελεσματικότητας των υφιστάμενων καναλιών και εντοπισμός ευκαιριών επέκτασης.
Segmentation Πελατών: Αναλυτική αποτύπωση της πελατειακής βάσης, με στόχο τον εντοπισμό πελατών υψηλής αξίας και δημιουργία λεπτομερών προφίλ βάσει της δυναμικής των πωλήσεων.
Ανασχεδιασμός Στρατηγικής Marketing & Πωλήσεων: Επαναπροσδιορισμός της πρότασης αξίας ανά αγορά και πελατειακό segment, ενίσχυση του lead generation, διεύρυνση του δικτύου πωλήσεων και εντοπισμός ευκαιριών για upselling και cross-selling.
Ενέργειες Sales Promotion: Προωθητικές ενέργειες για προϊόντα χαμηλής απόδοσης για ενίσχυση των πωλήσεων και της ρευστότητας.
Lead Generation & Onboarding Πελατών: Σχεδιασμός νέων εργαλείων για την απόκτηση leads και καθιέρωση στρατηγικής onboarding για νέους πελάτες.
Ενεργοποίηση Καναλιού E-commerce: Ανάπτυξη νέων πηγών εσόδων μέσω ηλεκτρονικού εμπορίου.
Στοχοθέτηση Βάσει Δεδομένων: Υιοθέτηση KPI-driven στρατηγικής στόχων πωλήσεων με παρακολούθηση της απόδοσης.

Το Αποτέλεσμα

Η στρατηγική αναδιάρθρωση οδήγησε σε σημαντική βελτίωση της εμπορικής απόδοσης και της οικονομικής εικόνας:

Βελτιστοποίηση Μίγματος Προϊόντων και Καναλιών: Καλύτερη διαχείριση αποθέματος και αύξηση πωλήσεων προϊόντων υψηλού περιθωρίου.
Εξευγενισμένο Segmentation Πελατών: Εντοπίστηκαν νέες ευκαιρίες για upselling & cross-selling, ενώ το δίκτυο πωλήσεων επεκτάθηκε και η διακράτηση πελατών βελτιώθηκε.
Ενίσχυση Θέσης στην Αγορά: Σημαντική αύξηση πωλήσεων και κερδών, που ενίσχυσε την ανταγωνιστικότητα της εταιρείας.

+0

Αύξηση Πωλήσεων

Οι στρατηγικές προσαρμογές οδήγησαν σε σημαντική ενίσχυση του συνολικού όγκου πωλήσεων.
+0

Ανάπτυξη Πελατών Υψηλής Αξίας

Οι προσωποποιημένες ενέργειες marketing διεύρυναν σημαντικά τα segments υψηλής αξίας.
+0

Αύξηση Περιθωρίων Κέρδους

Η επικέντρωση σε προϊόντα υψηλού περιθωρίου και η βελτιστοποίηση των πωλήσεων ενίσχυσαν τα καθαρά κέρδη της εταιρείας.

Have a project in mind?
Create your White Space with us

Πώς μια Στρατηγική Επανατοποθέτησης Brand ενίσχυσε την Ανταγωνιστικότητα και την Κερδοφορία μιας Εταιρείας Real Estate

Η ανάλυση αγοράς, ο προσδιορισμός του ιδανικού πελάτη και ο σχεδιασμός νέων υπηρεσιών διαμόρφωσαν μια επιτυχημένη στρατηγική repositioning που αύξησε τις πωλήσεις και την κερδοφορία.

Η Περίπτωση

Ένα μεσιτικό γραφείο που κάποτε ευημερούσε, είδε την κερδοφορία του να μειώνεται παρά τη συνεχή αύξηση της πελατειακής του βάσης. Η εισροή νέων πελατών συνοδευόταν από χαμηλής αξίας συναλλαγές, γεγονός που οδήγησε στην ανάγκη για περισσότερο προσωπικό και, συνεπώς, υψηλότερα λειτουργικά κόστη. Η αυξανόμενη ανταγωνιστικότητα στην αγορά προκάλεσε πόλεμο τιμών, μετατρέποντας τις υπηρεσίες σε commodity και κάνοντας την τιμή τον βασικότερο παράγοντα κάθε συναλλαγής.
Η εταιρεία χρειαζόταν μια στρατηγική που θα τη βοηθούσε να ξεφύγει από αυτόν τον φαύλο κύκλο, να ενισχύσει την κερδοφορία της και να προσελκύσει πελάτες υψηλότερης αξίας, χωρίς να χάσει τα υφιστάμενα έσοδα ή να επενδύσει σημαντικά κεφάλαια, δεδομένης της εγγύτητάς της στο break-even point.

Η Πρόκληση

Το γραφείο αντιμετώπιζε μειωμένη κερδοφορία και αυξανόμενα έξοδα, χωρίς την πολυτέλεια να χάσει πελάτες ή έσοδα. Η απουσία data-driven προσέγγισης για στοχοθέτηση πωλήσεων και διείσδυση στην αγορά, σε συνδυασμό με την ανυπαρξία οργανωμένης λειτουργίας marketing και ανεκμετάλλευτα ψηφιακά κανάλια, είχε ως αποτέλεσμα μια περιορισμένη και ξεπερασμένη ψηφιακή παρουσία.

Η Λύση μας

Σε στενή συνεργασία με τους ιδιοκτήτες της εταιρείας, η ομάδα μας προχώρησε σε εις βάθος ανάλυση S.W.O.T., αναδεικνύοντας κρυμμένα πλεονεκτήματα και ανταγωνιστικά στοιχεία. Μέσω ανάλυσης της αγοράς και data-driven segmentation, προσδιορίσαμε τα ιδανικά προφίλ πελατών και νέες στοχευμένες αγορές.

Το στρατηγικό μας canvas ανέδειξε ανεκπλήρωτες ανάγκες και ανεκμετάλλευτες ευκαιρίες, οδηγώντας σε:
– Νέα πρόταση αξίας και στρατηγική repositioning, μετατρέποντας την εταιρεία σε εξειδικευμένο real estate consulting γραφείο υψηλών προδιαγραφών.
– Ανανεωμένη στρατηγική brand με νέο όραμα, αποστολή και αξίες σύμφωνες με τη νέα ταυτότητα.
– Σχεδιασμό νέων premium υπηρεσιών και διερεύνηση νέων αγορών.
– Ανάπτυξη νέων στοιχείων ταυτότητας (brand assets) και ενεργοποίηση νέων digital καναλιών για την προσέλκυση πελατών υψηλής αξίας.
– Δημιουργία νέου ψηφιακού οικοσυστήματος που υποστηρίζει τη νέα τοποθέτηση brand.

Το Αποτέλεσμα

Μέσα σε μόλις τρεις μήνες, το νέο brand, οι υπηρεσίες και το ψηφιακό οικοσύστημα ήταν ήδη σε λειτουργία, καθιστώντας τον ανταγωνισμό άνευ σημασίας και προσελκύοντας πελάτες υψηλής αξίας. Συνεργασίες με χρηματοπιστωτικά ιδρύματα δημιούργησαν σταθερές, υψηλής κερδοφορίας ροές εσόδων, ενώ η επέκταση πέρα από τα ελληνικά σύνορα άνοιξε νέες αγορές, με επενδυτές real estate από το εξωτερικό. Η στρατηγική αναδιάρθρωση της εταιρείας οδήγησε σε:

+0Αύξηση στην κερδοφορία μέσω repositioning και πελατολογίου υψηλότερης απόδοσης.
0Αύξηση στη δημιουργία leads, χάρη στο νέο sales-oriented digital ecosystem.
+0Αύξηση στη μέση αξία ανά συναλλαγή – διαφοροποίηση από τον ανταγωνισμό και έξοδος από τον πόλεμο τιμών.

Have a project in mind?
Create your White Space with us

Engagement

2017 – Present

Engagement

2017 – Present

Target Type

Students, parents and the local community

Target Type

Students, parents and the local community

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Most importantly, it was imperative to define what success meant – a particularly interesting measure was the need to convert customers in new parts of the product portfolio, cross-pollinating equity from the more famous brands the business had bought, (think: Copacabana Palace, Cipriani and Orient Express).

The Case

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.
Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

The Challenge

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Our Solution

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Our Impact

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an
+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an
+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an

Have a project in mind?
Create your White Space with us

Engagement

2017 – Present

Engagement

2017 – Present

Target Type

Students, parents and the local community

Target Type

Students, parents and the local community

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Most importantly, it was imperative to define what success meant – a particularly interesting measure was the need to convert customers in new parts of the product portfolio, cross-pollinating equity from the more famous brands the business had bought, (think: Copacabana Palace, Cipriani and Orient Express).

The Case

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.
Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

The Challenge

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Our Solution

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

Our Impact

Established in 1976, Belmond has been a pioneering force in luxury travel for over 40 years, building a diverse portfolio of 60+ hotels, river cruises, train journeys and safaris for discerning global travellers.

With ambitious goals to double EBITDA through an aggressive acquisition strategy, the business needed to ensure digital operations were robust. As well as a consistent visual style, a thoughtful user experience was needed, to cater to multiple stakeholder needs and cover a number of different booking systems.

+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an
+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an
+0Whether you are a start-up or an already established business looking to realign your brand marketing or website, we would love to hear from you. Whether you are a start-up or an

Have a project in mind?
Create your White Space with us

Talk to us
DRAG