Media Strom
Designing A New Digital Customer Experience
for The Mattress Leader
Transforming a minimal window companyto a luxury market leader brand.
Transforming Avaton: From technical prowess to market leader in the luxury market through strategic rebranding and innovative service design, enhancing visibility and customer engagement.
Live Site
www.avatonframes.comProject Kick Off Date
October 2022Project Type
Marketing Strategy, Branding Strategy Technology, Website Design and DevelopmentProject delivered
June 2023White Space Works
SWOT Analysis, Value Proposition Design Brand Manual, Messaging, Copy Wtitiing, Product range Development, Design and Branding, information Architecture (IA), User Experience design (UX), Website Design, Website Development, CMS development, Process Visualization, Animation DesignEngagement
On goingThe Case
Avaton, a trailblazer in EnginTech, specializes in the design, production, and installation of frameless window systems. With a focus on revolutionizing living spaces through patented technology and bespoke design, Avaton blends engineering intelligence with aesthetic elegance. However, despite their technical superiority, Avaton faced challenges in communicating their value, differentiating themselves in a niche market, and enhancing brand equity.
Their highly technical language and lack of a differentiated customer experience hindered broader market penetration and stakeholder engagement. Recognizing these challenges, Avaton sought to elevate their brand and product appeal to not only industry insiders but also end-users, ensuring their innovative window solutions were both acknowledged and desired.
The Challenge
Avaton grappled with articulating their technological and engineering superiority in a market with limited awareness of minimal window systems. The technical complexity of their communication alienated potential customers and key stakeholders, such as architects.
The absence of a distinct brand value and customer experience, coupled with a lack of differentiation in a high-end market, posed significant barriers to growth. Avaton needed to transcend these challenges to not only showcase their innovation but also to captivate and expand their customer base.
Our Solution
To address these challenges, we embarked on a comprehensive repositioning strategy for Avaton. This included crafting a compelling brand story, elevated human centric communication language, to resonate with a broader but high-end audience, and redesigning services to meet the unique needs of target groups.
We introduced new product ranges and advanced the aesthetic design of both products and the website. We employed high end technologies and top of the edge animation design, to fully reflect and embody the new luxury market positioning, Our “Beyond” guarantee service was implemented to ensure unparalleled after-sales support, reinforcing Avaton’s commitment to excellence and innovation in every customer interaction.
Our Impact
The strategic overhaul catalyzed a remarkable transformation for Avaton. By redefining their brand and enhancing user experience, we unlocked new business development opportunities and penetrated new markets, including a significant move into the USA.
Strengthened partnerships and a reinvigorated approach to service design elevated Avaton’s market position, making their windows not just products but symbols of beauty and innovation. This shift not only enhanced Avaton’s brand value but also established them as the leading luxury brand in frameless window systems.
+0
Desktop loading speed
Advanced development techniques and technologies to Avaton’s digital infrastructure dramatically improved the website’s desktop loading speed, ensuring a seamless browsing experience for all visitors+0
Mobile loading speed
Advanced technologies and optimization efforts specifically targeted at mobile platforms resulted in significantly faster access times, catering to the growing number of users on smartphones and tablets.+0
Increase in traffic
Our strategic marketing , web and animation design, coupled with SEO initiatives successfully attracted a larger audience, significantly boosting website traffic and enhancing brand visibility online
Related Works
Flexia
B2B Strategic Sales Presentation,
Unlocks Uncommon growth
Leading Lubricant Distributor
Turning a construction company,
to the first human centered brand of its industry,
Leading Hotel
Turning a construction company,
to the first human centered brand of its industry,